AI Agent
Your AI-powered loyalty |
Joy AI reads your store and sets up your loyalty program. Need a human touch? Our support team picks up right where AI left off.
loved by 10,000+ customers
See how Joy AI of assistance
Watch how Joy AI works alongside you — from getting to know your store to driving retention.
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Set up faster. Run smarter.
Speedy setup
Set up in minutes, not hours
Pick your industry. AI fills the forms. You review and save.
9 industry templates: pick yours, we fill the rest
Form prefill: describe what you want, AI fills the form
Expert skills on demand: strategy, retention, campaigns
You approve everything before it goes live
Canvas planner
Plan your loyalty strategy in one doc
AI drafts your full loyalty plan. Edit it like a doc, then apply in one click.
Point economics, VIP tiers, referral: all in one place
Edit anything: AI updates the rest
Shared with support: no repeating yourself
One-click apply to Joy settings
Program health
See what's working and what's not
16-point audit across Setup, Touchpoints, Engagement, and Performance. Each failed check has a specific next step.
Scored progress bars: Setup 6/6, Touchpoints 1/4, Engagement 4/5
Clear next step for every failed check
Run anytime: after launch or before a campaign
Ask & navigate
Get answers without searching
Ask Joy AI anything about the app. Get your answer right in the chat.
Ask right in the chat — no tab-switching, no searching docs
"How do I set up referrals?": instant answer from our docs
"Go to VIP tiers": AI navigates for you
Context-aware: on Analytics, it explains your numbers
Human support when you need it
Expert skills
It speaks business, not just setup
Joy AI knows the numbers behind retention and revenue. Ask real questions, get real answers.
"What cashback rate works best?": it runs the math
"Why are customers dropping off?": churn analysis
"What to run for BFCM?": campaign ideas with timing
9 industry playbooks with real benchmarks
Frequently asked questions
Can the AI make changes without my approval?
No. You see a preview of every change before clicking Apply. Nothing goes live without your approval.
Does the AI use my Shopify data?
Yes. It has 65 tools for reading products, customers, orders, and metafields. Your data stays in Shopify.
How does form prefill work?
Say "Create a birthday points program giving 200 points" and AI prepares the form. You review it, adjust if needed, and save.
Does AI replace human support?
No. AI handles routine questions. Our team handles custom setup and strategy. They can see everything you built in Canvas.
Can I use AI after initial setup?
Yes. Health checks, campaign planning, retention audits. It remembers your store across every conversation.
“Most merchants spend a week setting up their loyalty program. Our AI does it in one conversation — and keeps improving it every month.”
— The Joy Team
Set up your loyalty program with AI
Free plan available. No setup fees.
