Joy vs. Rivo
Why high-volume DTC brands choose Joy for more scale and a complete feature set
Compare Joy with Rivo and see why thousands of merchants choose us for native Shopify compatibility and complete loyalty features.
Thousands of leading brands migrated and see significant recovery
App store rating
10.000+
Active Merchants
Built exclusively for Shopify
Joy vs. Rivo
A side-by-side look at features, pricing, and usage limits.
Pricing (max)
Usage (max)
Platform
Reward rules
Membership
Social Rewards
Wallet passes
On-site touchpoints
Checkout integration
Auto-detect
Analytics
Custom API
Account Manager
On-demand customization
Support
How Joy and Rivo compare for Shopify merchants
Both Joy and Rivo are dedicated Shopify loyalty platforms. They share a similar positioning, but Joy goes further on features. Joy includes paid membership, Instagram story detection, and an account manager at plan tiers where Rivo still requires a custom quote.
1. Order Capacity at the Same Price
At the same top-tier price, Joy includes nearly 3x more orders per month than Rivo. Stores that grow past Rivo's limit need to move to a custom plan and negotiate pricing. With Joy, you stay on a fixed plan with a simple per-order rate for anything above the cap.
2. Paid Membership
Joy lets merchants launch paid membership programs without going enterprise. On Rivo, membership is only available once you upgrade to their Custom plan, which requires a sales call to even get a quote.
3. Social Rewards
Joy detects Instagram story mentions, comments, and follows automatically and turns them into reward events. Rivo covers basic social following but doesn't support Instagram story detection.
4. API Access and Account Manager
Joy's API and dedicated account manager are both available on published plans at a fixed price. With Rivo, you only get access to either once you're on a Custom plan. There's no public pricing for that tier.
Glamour Us achieved 197% MoM sales growth
Glamour Us migrated to Joy with full point history intact. Within 30 days of launching, over 60% of their customers enrolled in the new loyalty program, driving significant month-over-month revenue growth.
Learn morereward redemption rate
MoM sales growth
members enrolled in 30 days
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See Our Dedication to Help Brands Move
We are committed to help you migrate while your data remains secured and your sales gets recovered promptly
1,000+
Brands Successfully Migrated to Joy
10%
Average Sales Recovery Within First 2 Months
2 Weeks
Average Time to Launch Your New Program
Join Industry Leaders Who Chose Joy to Drive Growth
What Makes Joy Stand Out
Four capabilities competitors struggle to match - built for modern Shopify merchants
Reward Programs
Flexible points earning for purchases, reviews, birthdays, social actions and more - with anti-cheat controls built in.
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Membership
Offer paid membership plans with exclusive perks, members-only discounts, and tiered benefits that drive recurring revenue.
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Social Rewards
Automatically reward customers for Instagram story mentions, follows, comments, and reviews - turning UGC into loyalty.
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Wallet Passes
Let customers carry their loyalty card in Apple Wallet or Google Wallet with real-time point updates and push notifications.
Read moreNeed help switching to Joy?
Our team handles the full migration — points, members, program setup — with zero disruption. Book a demo and we'll walk you through the switch.
